Jane Adele Flowers Terms & Conditions Security The information you give us over the internet is totally secure. We use 1024 bit Security. This makes sure that all information like credit card details cannot be viewed by anyone else.   Next Guaranteed delivery will be January the 5th most deliveries can be done before this but you would need to check first. Flower deliveries for UK & Northern Ireland All prices are inclusive and have no charges on top except if you want same day delivery £2.00 extra. Please make sure you tick the box if you require same day delivery during checkout. We deliver throughout the UK or Ireland (This may exclude some remote parts of  Wales & Scotland and small islands). We deliver Monday to Saturday, (closed Sundays and bank holidays). Guaranteed same day delivery if ordered before 12.30pm £2.00 extra UK time, Normally you can order same day a lot later but you would need to check first to see if this is possible. No delivery on bank holidays. All orders for major occasions must be ordered at least four days before. Again we can usally arrange orders if left later than this but please phone to check. e.g. Christmas, Valentines, Mothers Day and Easter Delivery times can only be guaranteed for funeral flowers For funeral flowers the funeral time must be supplied Direct From Us Please note deliveries only between Tuesday and Friday. Must order by 12.30pm the day before you require delivery. For same day delivery From Monday to Saturday see full selections of Arrangements, Bouquets, Baskets, Hand Ties or Something Romantic. Price Inclusive. International Orders All prices are inclusive and have no charges on top except extras see below. All delivery details for international orders (those outside of the UK and Northern Ireland) Delivery times can only be guaranteed for funeral flowers For funeral flowers the funeral time must be supplied If card message is over 30 words there is an extra £1.50 charge Confirmation of delivery can be made at an extra £1.50 charge Confirmation normally takes 3 days after delivery Orders can not be accepted without a local telephone number in the country you are sending the flowers to. A foreign mobile can not be accepted. You need to make sure all the address details and the phone number you give us are correct if incorrect and we need to come back to you a £1.50 charge will be made. Please note transient addresses e.g. hospitals, hotels, holiday homes etc are at risk and can not be guaranteed.  A refund may not be possible if not fulfilled. Wholesale to the Public Cancellation of orders must be telephoned in at least 7 days before delivery date In the event your product is not available you will be notified by e-mail and offered the nearest substitution. Deliveries are tues to fri by carrier and will require recipient to sign for the order. All packages are inclusive of packaging del and vat time of del cannot be guaranteed . products are available for collection mon - sat inclusive and qualify for a 10%discount Local deliveries are available mon sat please enquire . Please note that colours of varieties may vary slightly due to computer screens( can't think of word All our flowers are sold as bulk/wholesale and as such each pack may have the odd missing stem ,head or markings ,this is quite normal so please allow a few extra blooms when ordering exact ammounts.(this is what happens to all Florists. Please ensure you follow instructions for conditioning and leave flowers to retake their water for at least 2 hours before arranging. If www.janeadeleflowers has made any errors on our site by listing the incorrect price etc we reserve the right to withdraw, cancel or refuse any order Activity Days, Hampers and Wine All prices are inclusive and have no charges on top at all. A selection of hampers, wine, port, Champagne and a great selection of activity days. unfortunately we can not arrange for same day delivery, please see the separate items for delivery times. Alcohol and hampers can have a card message with a maximum of 100 characters and unfortunately the activity days can not have cards. All the items can be delivered to yourself or direct to a recipient as a gift or you can arrange to collect from our shop but the same notice is still required. For deliveries on Monday you will need to order by 11.30am Friday. VAT Status. Registered under Jane Adeles VAT No. 851 8069 13 All goods and delivery are inclusive of 15% VAT If you have any queries on any of the above you can contact us: Tel: +44 (0) 1872 270101 or 274418 E-Mail:   info@janeadeleflowers.co.uk